Privacy Policy

Effective Date: January 1, 2026

At Diane Lewis ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.dianelewis.us.com, book a reading, or interact with our services in Massachusetts.

1. Information We Collect

We may collect personal information you voluntarily provide when you request a service, sign up for a newsletter, or contact us. This may include:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit/debit card details or payment service data (processed securely through third-party vendors like  Square, PayPal, or Stripe; we do not store full credit card numbers).
• Service Details: Birth dates, specific questions, or notes shared during psychic, tarot, or mediumship readings. We keep any sensitive details shared during readings strictly confidential.

2. How We Use Your Information

We use the information we collect for lawful business purposes, including:

• Scheduling, managing, and delivering your psychic readings or spiritual services.
• Processing payments and sending booking confirmations or receipts.
• Communicating with you about appointments, updates, or promotional offers (only if you opted in).
• Complying with Massachusetts state laws and regulations.

3. Sharing and Disclosure of Information

We value your trust and do not sell, rent, or trade your personal identification information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who help us run our business (e.g., website hosting, payment processors,  booking software), provided they agree to keep your information confidential.
• Legal Compliance: If required by Massachusetts law, court order, or legal process.

4. Data Security (Massachusetts Compliance)

In accordance with Massachusetts data security standards (201 CMR 17.00), we take reasonable physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, loss, or misuse. This includes using secure encryption (SSL) for our website and restricting access to client files. 

5. Your Choices and Rights

• Marketing Opt-Out: You can opt out of receiving promotional emails from us at any time by clicking the "unsubscribe" link in our emails.
• Access & Deletion: You may request to view, update, or delete the personal information we hold about you by contacting us directly.

6. Children's Privacy

Our services are not directed to individuals under 18. 

7. Changes to This Privacy Policy

We may update this policy from time to time. We will post any changes on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with us at Diane Lewis - Email: reading@dianelewis.us.com or Phone: 617-645-6415